The purpose of this page is to provide assistance to our students during the transition to online courses and information regarding other processes that have been affected by COVID-19.
Click the sections below to view detailed information regarding these areas.
ACCOUNT ASSISTANCE INFORMATION
Student Email
Using student email
- Click Student Email or go to https://outlook.office.com
- In the top box, enter your FULL student email address (including @student.centralgatech.edu)
- If you do not know your password, you will need to reset your password in the Student Portal
To access your student email using your mobile device, download the Microsoft Outlook app from the Apple App Store or Google Play Store. Login to the app using your full CGTC student email address and the same password that you have set for your student email account (initially, your password is set to your date of birth in MMDDYY format). Please note that this information is provided as a courtesy to students; CGTC does not provide technical support for student-owned devices or the Microsoft app.
BannerWeb
Using BannerWeb
- Click BannerWeb and click Enter BannerWeb
- User Name: Your CGTC student user name (the part of your student email address before the @ sign)
- Password: If you do not know your password, you will need to reset your password in the Student Portal
Blackboard
Using Blackboard
- Click Blackboard
- Click/Select the “Blackboard Login Here” logo
- A login page will open
- User Name: Your CGTC student user name (the part of your student email address before the @ sign)
- Password: If you do not know your password, you will need to reset your password in the Student Portal
Trouble Accessing a Student Account
- Contact the Communications Center at (478) 988-6800.
- Visit www.centralgatech.edu/studenttech for technology information.
- For questions about student technology other than Blackboard, send an email to info@centralgatech.edu.
- If you are having problems with your class in Blackboard, email your instructor for help first. If you have not received a response in 24 hours, email online@centralgatech.edu.
COVID-19 INTERIM ADDENDUM TO STUDENT CODE OF CONDUCT
Click here to view the CGTC COVID-19 Interim Addendum to Student Code of Conduct.
Frequently Asked Questions
Academic Affairs
Will Spring Semester classes be taught online or in-person?
If you are new to Blackboard: Visit the online Blackboard Tour: Getting Started with Blackboard and the CGTC Blackboard Help page. For login directions, see the Blackboard Account Assistance information in the section above.
Trouble logging in? Please review the Blackboard Login Issues and Steps to Resolve PDF online. If you still have trouble, please call our Customer Call Center at 478-988-6800 (Press 1).
I can't reach my instructor. How do I get information about my course?
Warner Robins Campus
(478) 218-3332
Macon Campus
(478) 757-3509
Milledgeville Campus
(478) 445-2330
Academic Success Services
What if I don't have technological support or equipment at home to participate in alternative modes of learning?
Hours: Monday – Thursday from 8:00 a.m. – 7:00 p.m. and Fridays 8:00 a.m. – 2:00 p.m.
Computer availability is limited. Please be considerate of your fellow Titans and use library computers for coursework and job-seeking activities. If the library reaches max capacity, students may be limited to 2 hours of computer use.
Requirements to use space- Students must be healthy, practice social distancing, and use proper hygiene. Masks or face coverings are encouraged.
Contact the library with any questions
Email: library@centralgatech.edu
Phone:
Macon (478) 757-3549
Milledgeville (478) 445-2333
Warner Robins (478) 988-6863
Thank you for your patience with new policies as we do our best to provide a safe and clean environment for all our patrons.
To assist the public during this crisis, several internet service providers are offering 60 days of free internet and Wi-Fi access to K-12 and college students. Some cell phone providers are offering unlimited data and hot spot access to their customers for 60 days. Click the links below for more information.
Georgia Internet Broadband Initiative: Links to resources where students can access free Wi-Fi
Charter/Spectrum: Charter Relaunches Free 60-Day Spectrum Internet & WiFi Offer
T-Mobile: https://www.t-mobile.com/brand/ongoing-updates-covid-19
Comcast: www.corporate.comcast.com/covid-19
AT&T: www.about.att.com/pages/COVID-19.html#latest
Most public library systems have re-opened for in-person services and have public access WiFi available. Find your nearest public library and verify service hours at the GA Public Libraries website.
What library resources are available for students?
- LibGuides are available for each program area to help assist you in your research.
- Check out our online writing guide for paper writing tips.
- Library orientation is also online.
Is tutoring available?
How do I return a library book?
What if I'm behind in my class? What if I'm experiencing a personal hardship?
Admissions
Is placement testing (Accuplacer) available?
At this time, the College is offering remote testing for the health selection process. Please see the Health Selection section for more information.
I need help with enrollment. Who can I call?
- View the programs of study offered at CGTC.
- Call CGTC at (478) 988-6800. Communications Center Representatives will be available to answer questions Monday – Thursday, 8:00 a.m. to 4:45 p.m., and 8:00 a.m. to 3:30 p.m. on Fridays.
- If your question cannot be answered in the Communications Center, a ticket will be forwarded to the appropriate department and you should receive a response within two business days.
- Email questions to info@centralgatech.edu. A College representative will respond to you within one business day.
Can I still apply to the college?
Supporting documentation for your college admissions application can be submitted electronically to admissionsoffice@centralgatech.edu. During this time, the College is accepting official and unofficial documents for acceptance. Students should note that official transcripts must be received by the College before an award can be conferred.
I've already started the admissions process. How can I submit documents and check my status?
The Admissions process has been adjusted to better accommodate students.
- Submit your online application at www.centralgatech.edu/apply-to-cgtc.
- Test scores are NOT required for spring, summer, and fall applicants (No need to submit scores—SAT/ACT/Accuplacer, etc.)
- Transcripts – Send official high school transcripts electronically to admissionsoffice@centralgatech.edu through network providers such as eScrip-SAFE, Parchment, and National Student Clearing House. If you are unable to provide an official transcript at this time, students can be accepted with unofficial documents that show high school, or equivalency, completion. However, official documents should be provided to the College as soon as possible prior to program completion. *Clear, legible scans or pictures of unofficial documents can be sent to admissionsoffice@centralgatech.edu.
- Residency Document – to qualify for the in-state tuition rate, please email a clear copy or photo of your valid driver’s license, state issued ID, and if applicable, the front and back of your permanent resident card to admissionsoffice@centralgatech.edu. Be sure to include your name and Student ID in the email.
Check the status of your application by visiting www.centralgatech.edu/check-my-app:
- The requested information must match your application data that has been entered into the College’s Student Information System, Banner.
- Click Submit to find out what documents may still be needed.
Confused and still need assistance?
- Please contact us by calling the main college number at (478) 988-6800.
- When you reach the College’s Communications Center, our associate’s will help with your question.
- If further assistance is needed, the Communications Center associate will submit a ticket for an Admissions Specialist to return your call or email. The College strives to maintain a standard response time of 48 hours or less. However, please allow additional time as College staff is limited during this time.
- Staff are available Monday – Thursday, 8:00 a.m. to 4:45 p.m., and 8:00 a.m. to 3:30 p.m. on Fridays to answer your questions!
Will acceptance letters still be sent on time?
I've been accepted. What’s my next step?
PLEASE NOTE: Dual Enrollment High School students MUST contact their high school coordinator to register for classes. Visit www.centralgatech.edu/highschool for more information.
As a new student, you may also wish to view the New Student Orientation to learn more about the College and it’s processes.
I had my transcripts sent to Central Georgia Tech. How can I find out if they’ve been received and when will my transfer credit show on my student account?
Adult Education
Are Adult Education classes being held?
Advisement
How do I register for spring semester?
New students can register by contacting a CARE Center advisor.
Registration Guide
**Dual enrollment students should contact a High School Initiatives Coordinator to register for classes. Click here for more information.
CARE Center | Warner Robins Campus
Phone: (478) 218-3380
Email: carecenter@centralgatech.edu
CARE Center Advisors
Traumeika Bryant
Email: tbryant@centralgatech.edu
Tawanda Daniels
Email: tdaniels@centralgatech.edu
Alice Smith
Email: alsmith@centralgatech.edu
Annette Weiche
Email: aweiche@centralgatech.edu
CARE Center | Macon Campus
Phone: (478) 757-5295
Email: carecenter@centralgatech.edu
CARE Center Advisors
India Jones
Email: ijones@centralgatech.edu
Jennifer Ross
Email: jross@centralgatech.edu
William Smith
Email: wsmith@centralgatech.edu
Benita Stallings
Email: bstallings@centralgatech.edu
I received an error message when I tried to register. How can I get assistance?
Bookstore
When is the bookstore open?
Can I sell my used textbooks back to the bookstore?
How can I purchase textbooks from the bookstore?
*Please note: Several textbooks have a digital (eBook) version available for instant download once purchased.
Business Office
Where can we make tuition, fees, or graduation payments?
Types of Payment Accepted
Cash, check, money order, Visa and MasterCard credit or debit cards
METHODS OF PAYMENT:
- By Mail:
Central Georgia Technical College
Cashier
3300 Macon Tech Drive
Macon, GA 31206 - Online (with debit card, credit card, or check):
1. Log-in to your BannerWeb account
2. Click on Student Services, Financial Aid & Registration
3. Click on Student Records
4. Click on Charges and Payments by Term
5. Click on Pay Online at the bottom of the screen
6. Choose your term code and click on Select Term
7. Enter the amount you want to pay and click on Pay by Credit
8. Enter your credit card information and click Continue Credit Card Payment
9. Verify the information and click Complete Credit Card Transaction - By Phone (with Debit or Credit Card): (478) 757-3412 or (478) 218-3387
- By Payment Plan:
To create an account to Pay by Payment Plan with Nelnet:
1. Log-in to your BannerWeb account
2. Click on Charges and Payments
3. Click on Pay Online
4. Choose your term code and click on Select Term
5. Enter the amount you want to pay and click on Pay by Payment Plan with Nelnet
6. Complete the steps as prompted
To manage an existing Nelnet account (change your method of payment):
1. Log-in to your BannerWeb account
2. Click on Student Services
3. Click on Student Records
4. Click on Nelnet Payment Plan Login
5. Enter the correct information in the boxes to update your account
6. Click on Next
7. Complete the steps as prompted
Campus Access
Are buildings open? Will students have access to teaching and learning spaces?
The Library will be open for computer access by appointment only beginning May 26, 2020. To schedule an appointment, call your campus library or fill out the online appointment request form. Tutoring services will continue to be available online for summer semester. Book your tutoring session online at TutorOcean.
When on campus, social distancing guidelines will be enforced for visitors and staff. No more than two students will be allowed in an office at a time. Students are encouraged NOT to bring additional guests to campus when visiting for needed student services.
Students will have the choice of flexible delivery options for most courses, including on-campus classes, hybrid (partially remote and partially on-campus) classes, or fully remote (online) classes. To accommodate appropriate physical distancing, we will prioritize certain classes for in-person delivery, such as lab-intensive and clinical courses that require physical interaction and on-site equipment.
If you need assistance with courses, please contact your instructor or advisor directly via email or phone. Contact information for your instructors can be retrieved in the Student Portal or Blackboard.
CARES Act Emergency Grant
What is the CARES Act Emergency Grant?
Please click here to learn more about CARES Act Student Funds/Higher Education Emergency Relief Fund directly from the U.S. Department of Education (DOE).
Why are these funds being disbursed?
Who will receive the funds?
The following categories of CGTC students are ineligible for CARES Act Funds:
- Dual-enrolled high school students
- Students who did not submit a FAFSA for 19-20
- Students enrolled exclusively in online coursework for spring term
- Students enrolled in S1 coursework only for Spring 2020
- Students with outstanding/missing admissions and/or financial aid verification requirements
- Foreign, DACA, and transient students
- Students not eligible for Title IV because of academic standing or student loan default, as well as students in financial aid repayment
- Students served pursuant to CGTC’s partnership with the Georgia Department of Corrections
How much will each eligible student receive and how will CGTC distribute CARES Act funds?
The U.S. Department of Education (DOE) has encouraged colleges to consider students with financial needs and to ensure that emergency financial aid funds “are distributed as widely as possible.” Therefore, as authorized by the CARES Act, CGTC will award emergency financial aid grants in the amount of $800 to eligible Spring Semester 2020 students. Future disbursements of emergency financial aid grants may be made to students deemed eligible by subsequent guidance, and the amount of those grants would depend on any remaining federal student relief funds and the number of recipients.
Funds have been disbursed to accounts of eligible students and should be viewable in Banner Web. If you do not see an award, please review the eligibility guidelines above. During the week of May 11, the College’s Business office will perform the process to have disbursed funds deposited to student accounts according to the student’s preferred method, the same as financial aid refunds, if applicable.
How was the amount per student determined?
The web-based College Navigator includes the latest data from the Integrated Postsecondary Education Data System (IPEDS), which is the primary postsecondary education data collection program for NCES – the National Center for Education Statistics. According to College Navigator, CGTC’s estimated academic year (two 15-week semesters, fall and spring) expenses for a full-time student, excluding tuition and fees, are $7,614 for students not living with family and $3,563 for students living with family.
The College used the higher of the two numbers, $7,614, and calculated one 15-week term expenses to be $3,807 per full-time student. Because all eligible students, regardless of credit hour load, have experienced the disruption and transition brought about by the coronavirus, the College considered expenses for a full-time student universally. To ensure that funds are distributed as widely as possible, as recommended in the DOE guidance, the College determined that all eligible students will be issued an emergency financial aid grant in the amount of $800, which is approximately 20% of the 15-week spring term cost of attendance expenses (excluding tuition and fees) of $3,807.
Based on current eligible spring headcount of 2,585, as identified in consultation with the Technical College System of Georgia, the total of these grants is approximately $2.07 million, which is approximately 80% of the institution’s total federal student relief funds award. The remaining 20% will be reserved for any students deemed eligible by any future clarifying guidance. In all cases, funds will be distributed to eligible students as defined by applicable guidelines in a manner consistent with all federal requirements.
Where can I access the CARES Act Student Funds Reporting?
CARES Act Student Funds Methodology and Disbursement Reporting
CARES Act Quarterly Budget and Expenditure Reporting 09/30/2020
CARES Act Quarterly Budget and Expenditure Reporting 12/31/2020
Child Development Centers
Are the Child Development Centers open?
- Weekly tuition: $145
- Childcare for children age 3-12 is often available when schools are out. Reservations are required.
If you have any questions regarding the Child Development Centers, please email childcare@centralgatech.edu or call (478) 988-6824.
Dual Enrollment
When can I register for Spring classes?
Please contact your High School Coordinator:
Bleckley and Pulaski County
Kim Gunn, Director of High School Initiatives
kgunn@centralgatech.edu
(478) 218-3236
Baldwin, Jones, and Putnam County
Lindsey Powell, High School Coordinator
lpowell@centralgatech.edu
(478) 757-3493
Bibb, Dooly, Monroe, and Twiggs County
Kenneth Rozier, High School Coordinator
krozier@centralgatech.edu
(478) 476-5160
Crawford County
Julia Nell Shaw, High School Coordinator
jshaw@centralgatech.edu
(478) 218-3316
Houston and Peach County
Megan White, High School Coordinator
mwhite@centralgatech.edu
(478) 218-3258
GENERAL INFORMATION
highschool@centralgatech.edu
(478) 218-3701
What should I do after I've been accepted into the dual enrollment program?
Bleckley and Pulaski County
Kim Gunn, Director of High School Initiatives
kgunn@centralgatech.edu
(478) 218-3236
Baldwin, Jones, and Putnam County
Lindsey Powell, High School Coordinator
lpowell@centralgatech.edu
(478) 757-3493
Bibb, Dooly, Monroe, and Twiggs County
Kenneth Rozier, High School Coordinator
krozier@centralgatech.edu
(478) 476-5160
Crawford County
Julia Nell Shaw, High School Coordinator
jshaw@centralgatech.edu
(478) 218-3316
Houston and Peach County
Megan White, High School Coordinator
mwhite@centralgatech.edu
(478) 218-3258
GENERAL INFORMATION
highschool@centralgatech.edu
(478) 218-3701

High school students must complete the new dual enrollment funding application for the 2020-2021 school year. The application can be found online at www.gafutures.org.
Instructional Flyer
If I’m a graduating high school senior, what should I do to enroll as a traditional student at CGTC?
How do I contact a High School Initiatives coordinator?
Bleckley and Pulaski County
Kim Gunn, Director of High School Initiatives
kgunn@centralgatech.edu
(478) 218-3236
Baldwin, Jones, and Putnam County
Lindsey Powell, High School Coordinator
lpowell@centralgatech.edu
(478) 757-3493
Bibb, Dooly, Monroe, and Twiggs County
Kenneth Rozier, High School Coordinator
krozier@centralgatech.edu
(478) 476-5160
Crawford County
Julia Nell Shaw, High School Coordinator
jshaw@centralgatech.edu
(478) 218-3316
Houston and Peach County
Megan White, High School Coordinator
mwhite@centralgatech.edu
(478) 218-3258
GENERAL INFORMATION
highschool@centralgatech.edu
(478) 218-3701
Economic Development
Are continuing education services available?
Contact Information:
Phone: (478) 757-3445
Email: ceinfo@centralgatech.edu
Are customized training services available?
Financial Aid
How can I check the status of my summer financial aid?
If summer is your first semester at CGTC this academic year, you should submit your Free Application for Federal Student Aid (FAFSA) online. After allowing processing time, access your CGTC BANNER account to check the status of your financial aid and see what verification documents may be required. For more instructions on financial aid, visit www.centralgatech.edu/financialaid/how-to-apply.
I need to submit documents to complete my financial aid file. How can I do that since campus is closed?
How do I pay for tuition and fees?
Types of Payment Accepted
Cash, check, money order, Visa and MasterCard credit or debit cards
METHODS OF PAYMENT:
- By Mail:
Central Georgia Technical College
Cashier
3300 Macon Tech Drive
Macon, GA 31206 - Online (with debit card, credit card, or check):
1. Log-in to your BannerWeb account
2. Click on Student Services, Financial Aid & Registration
3. Click on Student Records
4. Click on Charges and Payments by Term
5. Click on Pay Online at the bottom of the screen
6. Choose your term code and click on Select Term
7. Enter the amount you want to pay and click on Pay by Credit
8. Enter your credit card information and click Continue Credit Card Payment
9. Verify the information and click Complete Credit Card Transaction - By Phone (with Debit or Credit Card): (478) 757-3412 or (478) 218-3387
- By Payment Plan:
To create an account to Pay by Payment Plan with Nelnet:
1. Log-in to your BannerWeb account
2. Click on Charges and Payments
3. Click on Pay Online
4. Choose your term code and click on Select Term
5. Enter the amount you want to pay and click on Pay by Payment Plan with Nelnet
6. Complete the steps as prompted
To manage an existing Nelnet account (change your method of payment):
1. Log-in to your BannerWeb account
2. Click on Student Services
3. Click on Student Records
4. Click on Nelnet Payment Plan Login
5. Enter the correct information in the boxes to update your account
6. Click on Next
7. Complete the steps as prompted
What about my on-campus work that I rely on to pay my expenses (Federal Work Study)?
If the student cannot work due to COVID-19 issues or the FWS position is not available due to the College’s COVID-19 measures, the student can be paid FWS funds for hours that the student was normally scheduled to work.
Contact finaid@centralgatech.edu if you have further questions.
What financial resources are available for service-connected disabled veterans whose employment has been affected by COVID-19?
Georgia Veterans Education Career Transition Resource (VECTR) Center
Is the VECTR Center open?
Are the Veteran Service Officers still filing claims?
How do I find the status of my disability claim or educational benefits?
Are the IT certifications still being offered (Certified Ethical Hacker and CompTIA Security+)?
How do I sign up for a program this summer at VECTR?
How do I get help with my resume or help finding employment?
Can I schedule a test (CLEP, Pearson Vue, etc.)?
How do I get connected to community resources?
How do I find out when you’re conducting entrepreneurial training?
Graduation
Will students still graduate and receive their awards?
Is the graduation test (WorkKeys Assessment) still required to receive my diploma/degree?
How will students receive their cap and gown?
CGTC will implement a drive-thru process for graduates to pick up their cap and gown. Students will remain in their vehicles and drive-thru the designated campus location to receive their graduation regalia. Dates for pickup provided later on the Graduation page.
Health Selections
How can I test for selection?
The PSB will be offered in a remote format, but will be a higher cost than the on-campus test. On-campus tests will be available at a later date by appointment only. For details on taking the PSB, please contact the Testing Center at(478) 218-3390 or (478) 757-2508.
Student Support Services
What counseling resources are available?
Additional services may include:
- Coping Skills
- Crisis Management
- Anger Management
- Community Referrals
The services offered by the Counseling Resource Center are provided by a non-judgmental, objective, licensed professional who is trained to help with reflection, support, and solutions.
Contact Information:
Phone: (478) 476-5167
Email: counseling@centralgatech.edu

If I am a student receiving accommodations for a documented disability, how will I continue to receive the accommodations online?
Kashatryia Eason
Phone: (478) 476-5137
Email: keason@centralgatech.edu
Felicia Mackey
Phone: (478) 218-3229
Email: fmackey@centralgatech.edu
Who do I contact to report a concern?
Central Georgia Technical College does not discriminate on the basis of race, color, creed, national or ethnic origin, sex, religion, disability, age, political affiliation or belief, genetic information, veteran status, or citizenship status (except in those special circumstances permitted or mandated by law).
For compliance concerns, email Cathy Johnson, Executive Director of Conduct, Appeals & Compliance, at cajohnson@centralgatech.edu.
Contact Us
BY PHONE
- Academic Affairs: (478) 757-3509
- Admissions: (478) 988-6850
- Counseling Services: (478) 476-5167
- Disability and Special Populations: (478) 476-5137 or (478) 218-3229
- Dual Enrollment: (478) 218-3236
BY EMAIL
- Academic Affairs: academicaffairs@centralgatech.edu
- Admissions: admissionsoffice@centralgatech.edu
- Adult Education: adulteducation@centralgatech.edu
- Business Office: info@centralgatech.edu
- Counseling Services: counseling@centralgatech.edu
- Dual Enrollment: highschool@centralgatech.edu
- Financial Aid: finaid@centralgatech.edu
- Foundation: foundation@centralgatech.edu
- Library: library@centralgatech.edu
- Registrar: registrar@centralgatech.edu
CORONAVIRUS (COVID-19) UPDATE
For CGTC-related updates and Centers for Disease Control and Prevention (CDC) recommendations, please visit www.centralgatech.edu/covid-19.
The College strongly recommends following CDC prevention guidelines, including:
- Wash your hands often with soap and water for at least 20 seconds. Use an alcohol-based hand sanitizer that contains at least 60% alcohol if soap and water are not available.
- Avoid close contact with people who are sick.
- Stay home when you are sick.
- Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
- Clean and disinfect frequently touched objects and surfaces.
- Wear a face covering in public, especially when physical distancing is not possible.
For updates from the State of Georgia, visit www.dph.georgia.gov/novelcoronavirus.