Central Georgia Technical College students are able to borrow library materials by presenting a college identification card and completing a borrower’s application. Faculty/staff are able to borrow materials by completing a borrower’s application and obtaining a library card. Circulation of library materials to the general public is not permitted at this time, with exceptions made for special community users on a case by case basis.
a) Circulation of Materials:
Books in the general collection circulate for a two week period for all students, faculty, and staff. Books may be renewed as often as needed providing there are no holds on a title. Faculty are permitted to check-out videotapes and current periodicals for a loan period of 7 days and limited reference materials for a period of 3 days. All library materials circulated within a given school semester are due back in the library by the last day of classes of that semester.
b) Non-Circulating Materials:
Reference materials do not circulate. Reference materials include almanacs, dictionaries, directories, encyclopedias, indexes and other items of general reference nature. These resources are compendiums of facts and statistics that allow for fast retrieval of information which must be readily available to all library staff and users. Videotapes and periodicals do not circulate. Exceptions exist for faculty as noted.
It is the responsibility of the patron to ensure return of library items in a timely manner. The fee for overdue books is .10 cents per day. An overdue notice is sent to students through the U.S. postal service. Faculty and staff will receive reminders through campus mail. Students with overdue books may have a hold placed on their student record that may effect registration, financial aid, grades, and graduation status. All fines must be paid in full by the last day of the semester.
d) Lost or Damaged Books:
Any book that is lost or damaged beyond repair while circulating will result in a replacement cost. Books are replaced with current edition. All replacement costs must be paid in full by the last day of the semester. Students that vandalize or steal library materials may be subject to disciplinary action. Security measures are in place to deter theft.
Computer Use Policies
All library computer users are required to adhere to:
I. The Technical College System of Georgia (TCSG) “Acceptable Computer and Internet Use” Policy, Section II.C.4. TCSG is the state agency that oversees Georgia’s system of technical colleges, adult literacy, and economic/workforce development programs. Central Georgia Technical College, a member institution of TCSG, recognizes and adheres to these TCSG approved policies. Please read and become familiar with all policy stipulations.
II. All CGTC Library Services Computer and Internet Use Guidelines described herein:
A. Library computers are provided to support education and learning at Central Georgia Technical College. Currently enrolled credit-hour, dual-enrollment and Adult Learning Center students needing computers for course related work and research have priority at all times. Other authorized users may be asked to relinquish their computer if currently enrolled CGTC students with course needs are waiting. A list of authorized computer users is available below. Please limit computer time to thirty minutes or less when others are waiting. Computer users are to refrain from recreational computer use and accessing sites with inappropriate content and language. Family members and friends of enrolled students, and other unauthorized individuals, are not permitted to use the Library computers.
Authorized Library Computer Users
Authorized computer users must be currently enrolled, employed or attending a campus activity as noted. Authorized computer users must have appropriate ID, validated card, permit, or documentation:
- CGTC Credit-hour students
- CGTC Dual-enrollment high school students
- CGTC Adult Learning Center students
- CGTC Faculty and Staff
- CGTC Continuing Education students
- CGTC Conference meeting attendees
- TCSG cooperative agreement students
- Fort Valley State University cooperative agreement students
- Georgia College & State University cooperative agreement students
- Middle Georgia State College cooperative agreement students
B. Web Filtering software is utilized on all CGTC networked computers college wide and at all TCSG member institutions statewide to filter, analyze, and track inappropriate utilization of state owned computers and networks. The major filtering categories Adult Materials, Sex, and Gambling are blocked by state mandate. Other locally blocked categories may also apply.
C. Microsoft® Office software is provided on library computers for the convenience of authorized users. It is the responsibility of the library computer user to be experienced in the use of these software programs. “Help” features are available within each software program menu to aid users with questions. Additionally there are several Microsoft Office software program beginner’s guides, how-to-manuals, and reference handbooks in the CGTC Library collection. Microsoft also offers online training, tutoring, and reference information. Computer users requiring further software assistance may request help in our Academic Success Centers.
Cooperative Library Agreements
Cooperative Library Agreements allow students of each participating college to access and utilize each other’s college library and borrow materials from their collections. These formal agreements automatically renew each year unless otherwise modified.
The CGTC Libraries have cooperative library agreements with:
The agreements permit the mutual borrowing and lending of library materials between institutions. Under the terms of the agreements students must provide current college identification cards and verification of enrollment to be eligible to borrow materials.
Central Georgia Tech students are required to abide by all lending policies in place at these other institutions and are responsible for all fines and fees incurred for overdue, lost, or damaged books. Failure to settle outstanding accounts may initiate a local hold on registration, financial aid, grades, and graduation status. To obtain a “Central Georgia Tech Library – Enrollment Verification Card” and apply for a standard Central Georgia Tech Library card (requires Central Georgia Tech Student ID) it is necessary to visit one of the Central Georgia Tech Library locations.
Orientation to the library facility and instruction in the use of print and electronic resources are available to students, faculty, and staff in a variety of delivery methods. Orientations and Tours constitute a broad overview of library resources, services, and facilities. Library Instruction provides specific training in the use of reference and research materials and databases and may include demonstration of electronic periodical indexing, abstracting, and full-text resources; credible searching via the Internet; searching the automated library catalog and materials retrieval; general encyclopedic, directory and statistical searching of traditional resources; and course, or program, specific resources.
Types of orientations:
Library instruction classes and orientations may be arranged by submitting an online or paper Library Instruction/Orientation Request Form or contacting the library by phone or email. Request forms are located on the Faculty Support portion of the library website. One week advance notice is suggested to ensure there are no scheduling conflicts and provide professional staff time to prepare for specific assignments or scope of coverage required. A minimum of 24 hrs. notice is required for scheduling an orientation or instruction session.
Special group instruction and orientations may be scheduled as necessary for faculty groups, administrative personnel, visiting groups, etc. One week prior notice is recommended for adequate scheduling.
Self-directed user guides such as the Student Library Handbook, Faculty Library Resource Guide, “how-to” handouts and tutorial handouts are available within the libraries and online to facilitate self-directed orientation and instruction in the use of library resources and services.
Additional library and related professional development issues to explore in the future for presentation to faculty, staff, and students include: teaching and learning resources, understanding copyright law, preservation issues for library collections, interlibrary loan policies and procedures, federal laws and guidelines governing use of the internet, impact of technology on libraries and materials in print, regional cooperative library agreements and joint borrower policies and procedures, educational technology methods and delivery systems, and career exploration and employability skills resources.
InterLibrary Loan (ILL)
Interlibrary Loan (ILL) is a service that supports the academic research needs of the students, faculty and staff. Books and journal articles needed in support of coursework, but not available at the CGTC Libraries, may be requested from a participating network of lending libraries.
Turnaround time to receive requested ILL materials may take one week or longer, so planning ahead is essential. Please note that the Library cannot honor requests to borrow college textbooks through Interlibrary Loan.
Central Georgia Technical College Library is a member of the GOLD [Georgia OnLine Database] interlibrary loan network. Membership into GOLD permits our library to electronically transact interlibrary loan requests with the 200 GOLD-member libraries statewide, as well as all OCLC member libraries nationwide. Interlibrary loan requests (commonly referred to as ILL) must be initiated by filling out an interlibrary loan request form within the library and agreeing to all terms and conditions of the lending library.
A coin-operated photocopy machine is available for public use at the Macon, Warner Robins and Milledgeville Campus libraries. Check with your campus library for copy fees. Persons using the equipment are liable for any infringement of U.S. Code Title 17 (The Copyright Law of the United States).
Reference Philosophy of Service:
Providing assistance, insight, or direction to the simplest of information requests is as valid and important as assisting with the most in-depth of research requests. Education, at all levels, is one of the greatest resources available in our society. Instilling a positive experience within the library and a love for life-long learning plays an important role in providing individuals the tools and opportunities for personal enrichment, professional development, and achievement of academic excellence. An informed and reflective citizenry are capable of making a significant and positive contribution back to society.
Providing professional and unbiased service to all individuals within the library is the mark of quality library service. The library recognizes the varying needs and levels of education within our student body, faculty, and staff and makes every effort to exercise respect, understanding, and good judgment in assisting users.
Access to relevant, value-added information and appropriate resources is becoming increasingly diverse and challenging in the information technology age. Taking the time to listen, discuss, and understand a users need and navigate them to the most pertinent source is an essential facet of library services. The library makes every effort to assist and link the user with the most current, authoritative, and relevant information available.
The library recognizes information retrieval and bibliographic instruction is ultimately only as useful as the level of satisfaction the user derives from it. And, although we cannot guarantee satisfaction, every effort will be made to achieve satisfaction.
Description of Reference Services:
The library’s goal is to provide effective and personable service, which is best achieved through a combination of professional skills including: projecting an open and helpful appearance, leading the user effectively through the question/negotiation process, and utilizing tact and understanding when addressing and assisting users. It is often important to restate the user’s request to confirm the specific nature of their information need before proceeding with assistance. This verification process allows librarian and user to better acknowledge and understand the appropriateness and relevancy of sources to search and helps to eliminate any potential frustration or misinformation. Subsequent clarification is often beneficial in narrowing and identifying the best possible resource.
While assigned to the Library Reference Desk, public service is the primary responsibility of the librarian or library assistant. Ancillary duties such as technical or clerical processing of materials should be considered a lower priority and not impair the level of personal assistance and service to users of the library.
General reference questions and requests often include:
Informational queries: assistance in retrieving specific course related information of a bibliographical, factual, historical, pictorial, statistical, or technical nature.
Instructional queries: assistance in the use of electronic and print periodical and literature indexes and full-text retrieval sources; online research and information databases via the internet; reference materials including almanacs, codes, directories, encyclopedias, handbooks, and standards; use of the online library catalog and retrieval of materials from the shelves; and operation of audiovisual and computer equipment.
Directional queries: assistance in the location of resources and services in the library and on campus, and referral to appropriate resources and services within the community when appropriate.