Technical Support

Online students experiencing technical problems should contact their course instructor FIRST for assistance.  Some problems encountered are a direct result of specific software requirements or the setup of individual courses.  In the event that the course instructor is unable to provide appropriate assistance, students can contact the Online Learning Coordinator.


CGTC Online Course Problem Reporter

Blackboard technical difficulties should be submitted through the Online Course Problem Reporter.   

CGTC Online Learning Point of Contact:

Jody Dixon
Online Learning Coordinator
(478) 757-2507



The link to go directly to ANGEL is

For login information, FAQs, and the Getting Started Guide, visit the Blackboard Info page.

Technical Difficulties

Online students that experience technical problems should first contact their course instructor for assistance. Students may contact the Online Learning Coordinator through the Online Course Problem Reporter.

Interested in taking online classes?

New students should contact Admissions or call 478-988-6800.

Current/returning students should contact their advisor or call 478-988-6800.

Distance Education Staff

Jody Dixon
Distance Education Coordinator
ANGEL/Blackboard Administrator
(478) 757-2507

Carrie Miller
Instructional Design Specialist
(478) 218-3254

Cynthia Rumney
Dean, Distance Education
(478) 476-5158


Blackboard Learn