Online students that experience technical problems should first contact their course instructor for assistance.   Some problems encountered are a direct result of specific software requirements of individual courses.  In the event that the course instructor is unable to provide appropriate assistance, students can contact the Distance Education Specialist.

CGTC Student Email:

ALL ONLINE STUDENTS will be provided student email accounts.

  CGTC Blackboard Problem Reporter:

Find out your Blackboard Account Information
(You will need your Student ID and PIN)

Blackboard Problem Reporter

Blackboard technical difficulties should be directed through the online Blackboard Problem Reporter.  All issues from the Blackboard Problem Reporter will be directed to the Distance Education Specialist.

  Blackboard 7:   The link to go directly to Blackboard is http://gvtc7.blackboard.com

  CGTC Blackboard Point of Contact:

Jody Dixon
Online Learning Coordinator
(478) 757-2507

Please contact by email:
jdixon@centralgatech.edu

Username and Password:

The username and password for Blackboard is:
schoolcode_studentid

The school code for CGTC is 35 and your student id is the number printed on your ID card. You will NOT be able to use your social security number.

For example, if your school is Central Georgia Technical College and your student id is 910199999, your login would be 35_910199999 and your password would be 35_910199999.

Find out your Blackboard Account Information
(You will need your Student ID and PIN)

New users are advised to change their password the first time they log in to Blackboard.

Blackboard/Online Tutorials:

The following tutorials are available:

• How to Submit an Assignment Using the View/Complete Link
• How to Submit an Assignment Using the Digital Drop Box
• How to use the Discussion Board
• How to use Winzip to zip and unzip files

Online Orientation:

The online orientation contains self-assesment tools, technology requirements, technology skills, blackboard tutorials, and tips to be successful in an online class.

All students who wish to take an online class are required to read and agree to the Online Classes Orientation Agreement Form. Students who do not read and agree to the requirements will not be able to participate in online classes.

Information Technology Department:

The Information Technology Department deals with technical computing queries in specific relations to the educational software provided as part of CGTC’s online course materials.  All emails should go to mgreene@centralgatech.edu.

Other Technical Support Issues:

Lab Rules

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