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PSY 101 BASIC PSYCHOLOGY (5-0-5)
Prerequisite: Provisional admission
Presents the basic principles of human behavior and their
application to everyday life and work. Topics include: introduction
to psychology; social environment; communications and group
processes; personality; emotions and motives; conflicts, stress,
and anxiety; perception and learning; and life span development.
PSY 150 CUSTOMER
RELATIONS - SERVICE SECTOR (5-0-5)
Prerequisite: Provisional admission
This course is designed for students who enter service-oriented
occupations, and who will have frequent customer contact.
Additionally, the course emphasizes relations with customers.
Topics include: developing self-awareness; understanding and
relating to others; effective methods of verbal and non-verbal
communication; effective listening and explaining; persuasion
techniques; and handling complaints.
PSY 191 INTRODUCTORY PSYCHOLOGY
(5-0-5)
Prerequisite: Program admission
Emphasizes the basics of psychology. Topics include: science
of psychology; social environments; life stages; physiology
and behavior; personality; emotions and motives; conflicts;
stress; anxiety; abnormal behavior; perception; learning;
and intelligence.
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