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MSD 100 MANAGEMENT
PRINCIPLES (5-0-5)
Prerequisite: Provisional Admission
Develops skills and behaviors necessary for successful supervision
of people and job responsibilities. Emphasis will be placed on,
real life concepts, personal skill development, applied knowledge
and managing human resources. Course content is intended to help
managers and supervisors deal with a dramatically changing workplace
being affected by technology changes, a more competitive and global
market place, corporate restructuring and the changing nature of
work and the workforce. Topics include: Understanding The Manager's
Job and Work Environment, Building an Effective Organizational Culture,
Leading, Directing, and the Application of Authority, Planning,
Decision-Making, and Problem-Solving, Human Resource Management,
Administrative Management, Organizing, and Controlling.
MSD 101 ORGANIZATIONAL
BEHAVIOR (5-0-5)
Prerequisite: Provisional Admission
Provides a general knowledge of the human relations aspects
of the senior-subordinate workplace environment. Topics include:
employee relations principles, problem solving and decision making,
leadership techniques to develop employee morale, human values and
attitudes, organizational communications, interpersonal communications,
and employee conflict.
MSD 102
EMPLOYMENT LAW (5-0-5)
Prerequisite: Provisional Admission
Develops a working knowledge of the legal environment of business
necessary for management and leadership. Topics include: the legal
system and public policy making, Civil Rights Law, The Influence
of Law on Human Resource Management, Alternative Dispute Resolution
(ADR), Legal Selection/Hiring Practices, Accommodation for Religion
and Physical Handicap, Gender Discrimination and Harassment, Affirmative
Action, and employee protective laws.
MSD 103 LEADERSHIP
(5-0-5)
Prerequisite: Provisional Admission
Familiarizes the student with the principles and techniques
of sound leadership practices. Topics include: Characteristics of
Effective Leadership Styles, History of Leadership, Leadership Models,
The Relationship of Power and Leadership, Team Leadership, The Role
of Leadership in Effecting Change.
MSD 104 HUMAN
RESOURCE MANAGEMENT (5-0-5)
Prerequisite: MSD 100 or MKT
101
This course is designed as an overview of the Human Resource
Management (HRM) function and the manager and supervisor's role
in managing the career cycle from organizational entry to exit.
It acquaints the student with the authority, responsibility, functions,
and problems of the human resource manager, with an emphasis on
developing familiarity with the real world applications required
of employers and managers who increasingly are in partnership with
HRM generalists and specialists in their organizations. Topics include:
strategic human resource management, contemporary issues in HRM:
ethics, diversity and globalization; the human resource/supervisor
partnership; human resource planning and productivity; job description
analysis, development, and design: recruiting, interviewing, and
selecting employees; performance management and appraisal systems;
employee training and development: disciplinary action and employee
rights; employee compensation and benefits; labor relations and
employment law; and technology applications in HRM.
MSD 105 LABOR
MANAGEMENT RELATIONS (5-0-5)
Prerequisite: Provisional Admission
Provides a student with an overview of the relationship of rank
and file employees to management in business organizations. The
nature of the workplace, the economic foundations of work organizations,
and the history of the relationship between management and labor
is examined. The course acquaints the student with the principles
of developing positive relationships between management and labor
within the context of the legal environment governing labor relations.
Topics include: the nature of the American workplace; the economic
history of business organizations, the historical roots of labor-management
relations; adversarial and cooperative approaches to labor relations;
the legal framework of labor relations; employee-employer rights;
collective bargaining and union organizing processes; union and
nonunion grievance procedures; international labor relations; and
the future of labor-management relations in a changing economy.
Case studies, readings, and role-plays are used to simulate workplace
applications in labor relations.
MSD 106 PERFORMANCE MANAGEMENT (5-0-5)
Prerequisite: Provisional Admission
Develops an understanding of how fostering employer/employee
relationships in the work setting improves work performance. Develops
legal counseling and disciplinary techniques to use in various workplace
situations. . Topics include: the definitions of coaching, counseling,
and discipline; importance of the coaching relationship; implementation
of an effective counseling strategy; techniques of effective discipline;
and performance evaluation techniques.
MSD 107 EMPLOYEE
TRAINIING AND DEVELOPMENT (5-0-5)
Prerequisite: Provisional Admission
Addresses the challenges of improving the performance and career
potential of employees, while benefiting the student in their own
preparation for success in the workplace. The focus is on both training
and career and personal development. Shows the student how to recognize
when training and development is needed and how to plan, design,
and deliver an effective program of training for employees. Opportunities
are provided for the student to develop their own career plans,
assess their work-related skills, and practice a variety of skills
desired by employers. Topics include: developing a philosophy of
training; having systems approach to training and development; the
context of training; conducting a needs analysis; critical success
factors for employees: learning principles; designing and implementing
training plans; conducting and evaluating training; human resource
development and careers; personal career development planning; and
applications in interpersonal relationships and communication.
MSD 109 MANAGERIAL
ACCOUNTING & FINANCE (5-0-5)
The focus of this course is to acquire the skills and
concepts necessary to use accounting information in managerial decision
making. Course is designed for those who will use, not necessarily
prepare, accounting information. Those applications include the
use of information for short and long term planning, operational
control, investment decisions, cost and pricing products and services.
An overview of financial accounting and basic concepts of finance
provides an overview of financial statement analysis. Topics include:
Accounting background, accounting equation, financial statements
and financial statement analysis, budgeting and planning, applied
analysis for management decisions, cost flow analysis in manufacturing
with applications in process improvement, applications in product
profitability, cost and pricing, client/server technology: computer
software applications, payroll, income tax, inventory management,
ethical responsibilities.
MSD 112 INTRODUCTION
TO BUSINESS & ECONOMICS (5-0-5)
This course is designed to provide the student with
an overview of the functions of business in the market system. The
student will gain an understanding of the numerous decisions that
must be made by managers and owners of businesses. Topics include:
the market system, the role of supply and demand, financial management,
legal issues in business, employee relations, ethics, and marketing.
MSD 113 BUSINESS
ETHICS (5-0-5)
Prerequisite: Provisional Admission
Provides students with an overview of business ethics and ethical
management practices, with emphasis on the process of ethical decision-making
and working through contemporary ethical dilemmas faced by business
organizations, managers and employees. The course is intended to
demonstrate to the students how ethics can be integrated into strategic
business decisions and can be applied to their own careers. The
course uses a case study approach to encourage the student in developing
analytical, problem-solving, critical thinking and decision-making
skills. Topics include: An overview of business ethics; moral development
and moral reasoning; personal values, rights, and responsibilities;
frameworks for ethical decision-making in business; justice and
economic distribution; corporations and social responsibility; corporate
codes of ethics and effective ethics programs; business and society:
consumers and the environment; ethical issues in the workplace;
business ethics in a global and multicultural environment; business
ethics in cyberspace; and business ethics and the rule of law.
MSD 114 MANAGEMENT
COMMUNICATION TECHNOLOGIES (5-0-5)
Prerequisites: ENG 112 or
ENG 191
Corequisite: SCT 100
This course focuses on communication, supervision, and organizations
in the age of technology. It builds on the basic computer skills
introduced in SCT 100 using computer-based technology to develop
skills in applying information technology. The student will create
written, verbal, and electronic communication applied to supervisory
functions in the work place. Topics include: word processing applications;
spreadsheet applications; database applications, presentation technology
and applications, graphical interface applications, interpersonal
communications; organizational communications; Applications come
from communications, Human Resource Management, and General Business;
such as HR functions training plans with a data base, tracking budgets
with a spread sheets, construct a corporate newsletters on Publisher,
set up corporate email accounts, or develop a business web page
on FrontPage.
MSD 115
RETAIL MANAGEMENT (5-0-5)
Prerequisite: Provisional Admission
Develops a working knowledge of managing a retail business from
a variety of perspectives with an emphasis on store management.
The emphasis is on contemporary issues in retailing, particularly
the process of supervising customer service and dealing with the
changing demographics of retailing. An application focus on the
use of information technologies, the internet, and electronic retailing
is intended to give the student hands-on experience in retail management.
Topics include: strategic retail management; store, non-store, and
nontraditional retailing; retail human resource management; developing
a customer-focused service strategy; managing customer service;
retail operations and financial management; merchandise management;
buying and inventory management; global, cataloging, and electronic
retail management, information technology applications in retailing.
MSD 116
BUSINESS PLAN DEVELOPMENT (5-0-5)
Prerequisite: Provisional Admission
Provides students with knowledge and skills necessary for a
manager or entrepreneur to develop and implement a business plan.
Topics include: business/community compatibility, introduction to
cash flow and break even analysis, development of product/service
idea, determination of market feasibility, determination of financial
feasibility, development of marketing strategy, development of operations
outline, and application of financial concepts.
MSD 117 SMALL BUSINESS
MANAGEMENT (5-0-5)
Prerequisite: MSD 100 or MKT
101
Introduces the essentials of starting, managing, and growing
a small business. Topics include: the role of the entrepreneur,
pricing, advertising, financing, layout of facilities, inventory
control, staffing, purchasing, vendor selection, and relevant laws
affecting small business.
MSD 138 EFFECTIVE COMMUNICATION
(5-0-5)
Prerequisite: Provisional admission.
This course provides basic competencies that Emergency Managers
need in order to convey information to a broad audience that includes
public and private sector organizations, the media, disaster victims,
and co-responders. Even during non-emergency situations, the Emergency
Manager will need to rely on strong communication skills to coordinate
with staff and to promote safety awareness. This course is designed
to enhance the communication and interpersonal skills of local Emergency
Managers, Planners, and responders.
MSD 151 PERSONAL DEVELOPMENT FOR
SUPERVISORS (5-0-5)
This course familiarizes the student with those factors that
influence management, which are in addition to those covered in
management program courses. Topics include: ethical management,
individual behavior, group behavior, employee protective laws, and
techniques of public speaking.
MSD 156 SUPERVISION IN A SERVICE ENVIRONMENT
(5-0-5)
This course focuses on supervision in the service sector with
special emphasis on team building, quality management, and developing
a customer focus. The challenge on providing world-class customer
service is addressed through sections on principles of service industry
supervision, career development, problem solving, stress management,
and conflict resolution. Topics include: principles of service industry
supervision, team building, customer service operations, TQM in
a service environment, business software applications, communication
in the service sector, introduction to information systems, selling
principles and sales management, retail management, and legal issues
in the service sector.
MSD 157 TOTAL
QUALITY MANAGEMENT PRINCIPLES (5-0-5)
Familiarizes the student with the principles and methods of
Total Quality Management (TQM). Topics include: the history of quality
control, quality control leaders, quality tools, TQM implementation,
team building for TQM, and future quality trends.
MSD 202
PRODUCTS/OPERATIONS MANAGEMENT (5-0-5)
Prerequisite: MSD 100 or MKT
101
This course provides the student with an intensive study of
the overall field of production/operations management. Topics include:
role of production management/production managers, operational design,
capacity planning, aggregate planning, inventory management, project
management, and quality control/assurance.
MSD 205
SERVICE SECTOR MANAGEMENT (5-0-5)
Prerequisite: MSD 100 or MKT
101
This course focuses on supervision in the service sector with
special emphasis on team building, quality management, and developing
a customer focus. The challenge of providing world-class customer
service is addressed through sections on principles of service industry
supervision, career development, problem solving, stress management,
and conflict resolution. Topics include: principles of service industry
supervision, team building, customer service operations, TQM in
a service environment, business software applications, communication
in the service sector, introduction to information systems, selling
principles and sales management, retail management, and legal issues
in the service sector.
MSD 206 PROJECT MANAGEMENT
(5-0-5)
Provides a basic understanding of project management functions
and processes. Topics include: team selection and management; project
planning, definition and scheduling of tasks; resource negotiation,
allocation, and leveling; project control, monitoring, and reporting;
computer tools for project planning and scheduling; managing complex
relationships between project team and other organizations; critical
path methodology; and total quality management.
MSD 210 TEAM PROJECT (5-0-5)
Prerequisites: MSD 100 or MKT
101, MSD 101, MSD 102,
MSD 103, MSD 104
This course utilizes team methodologies to study the field
of management. It encourages students to discuss their perception
of management practices which have been studied during the management
program. Topics include: current issues and problems in management
and supervision and state-of-the-art management and leadership techniques.
Students will be put into teams, will work on team projects to demonstrate
their understanding of the competencies of this course, and will
do peer evaluation.
MSD 220 MANAGEMENT AND
SUPERVISION OCCUPATION-BASED INSTRUCTION I (0-10-3)
Prerequisites: MSD 100 or MKT
101, MSD 101, MSD 102,
MSD 103, MSD 104
Reinforcement of management, supervision, and employability
principles in an actual job placement or through a practicum experience.
Students are acquainted with occupational responsibilities through
realistic work situations and are provided with insights into management
and supervisory applications on the job. Topics include: problem
solving, adaptability to the job setting, use of proper interpersonal
skills, application of management and supervisory techniques, and
professional development. The occupation-based instruction is implemented
through the use of a practicum or internship and all of the following:
written individualized training plans, written performance evaluation,
and a required weekly seminar.
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