|
COMPUTER SUPPORT SPECIALIST (CIM4)
This program prepares students for entry-level positions
in areas of microcomputer hardware and software installation,
maintenance, and support, and options for expert level knowledge
of application software tools. Target areas include CompTIA
A+ and Net +, Microsoft Office User Specialist (MOUS) certification,
and Help Desk Institute’s Help Desk Analyst (HDA) certification.
Each of these areas trains students for superior customer
service skills for on-site support.
| Diploma Program |
| Program Length |
90 Credit Hours |
| Education Requirements |
High School graduate or GED recipient |
| Entrance Dates |
Quarterly |
| Offered |
Macon and Milledgeville Campuses |
|
| Computer Support Specialist
Curriculum |
| |
|
Credit Hours |
| General Education Core Courses |
18 |
| ENG 111 |
Business English |
5 |
| ENG 112 |
Business Communications |
5 |
| MAT 103 |
Algebraic Concepts |
5 |
| |
OR |
|
| MAT 111 |
Business Math |
5 |
| EMP 100 |
Interpersonal Relations and Professional Development |
3 |
| |
|
|
| Occupational Courses |
72 |
| SCT 100 |
Introduction to Microcomputers |
3 |
| CIS 103 |
Operating System Concepts |
6 |
| CIS 105 |
Program Design and Development |
5 |
| CIS 106 |
Computer Concepts |
5 |
| CIS 1140 |
Networking Fundamentals |
6 |
| |
OR |
|
| CIS 2321 |
Introduction To LAN and WAN |
6 |
| CIS 122 |
Microcomputer Installation and Maintenance |
7 |
| CIS 127 |
Word Processing/Desktop Publishing Techniques |
6 |
| CIS 2228 |
Advanced Spreadsheet Techniques |
6 |
| CIS 2229 |
Advanced Database Techniques |
6 |
| CIS xxxx |
Program Language Elective |
7 |
| CIS xxxx |
Occupationally Guided Electives |
15 |
| |
Total Hours |
90 |
|
