This program prepares students for entry-level positions
in areas of microcomputer hardware and software installation,
maintenance, and support, and options for expert level knowledge
of application software tools. Target areas include CompTIA
A+ and Net +, Microsoft Office User Specialist (MOUS) certification,
and Help Desk Institute’s Help Desk Analyst (HDA) certification.
Each of these areas trains students for superior customer
service skills for on-site support.
| Computer Support Specialist
Curriculum |
| |
|
Credit Hours |
| General Education Core Courses |
30 |
| Area I - Humanities/Fine Arts |
|
| ENG 191 |
Composition and Rhetoric |
5 |
| HUM 191 |
Introduction to Humanities |
5 |
| |
OR |
|
| ENG 193 |
Literature and Composition |
5 |
| SPC 191 |
Fundamentals of Speech |
5 |
| |
OR |
|
| ENG 195 |
Technical Communications |
5 |
| |
|
|
| Area II - Social/Behavioral Sciences |
|
| XXX 191 |
Social/Behavioral Science Core |
5 |
| |
|
|
| Area III - Natural Sciences/Mathematics |
|
| MAT 191 |
College Algebra |
5 |
| |
OR |
|
| MAT 190 |
Mathematical Modeling |
5 |
| |
|
|
| XXX 19x |
General Education Core Elective |
5 |
| |
|
|
| Occupational Courses |
57 |
| SCT 100 |
Introduction to Microcomputers |
3 |
| CIS 103 |
Operating System Concepts |
6 |
| CIS 105 |
Program Design and Development |
5 |
| CIS 106 |
Computer Concepts |
5 |
CIS 1140
CIS
2321 |
Networking Fundamentals
OR
Introduction to LAN and WAN |
6
6 |
| CIS 122 |
Microcomputer Installation and Maintenance |
7 |
| CIS 127 |
Word Processing/Desktop Publishing Techniques |
6 |
| CIS 2228 |
Advanced Spreadsheet Techniques |
6 |
| CIS 2229 |
Advanced Database Techniques |
6 |
| CIS xxxx |
Program Language Elective |
7 |
| XXX xxx |
Occupationally Guided Elective |
23 |
| |
Total Hours |
110 |
